Posts Tagged 'gender'

Libraries, technology, and social justice

Here’s the text of the talk I gave at Access 2016. I reused some stuff from earlier talks, but there’s some new stuff in here too. There is a video of the talk too.

(argh. I spelled Bethany Nowviskie’s name wrong on the slide in my talk. I hope she doesn’t notice.)

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Thank you for inviting me to this beautiful location and to this fantastic gathering. I want to give a special shout-out to James Mackenzie and the program committee for inviting me and for taking care of all the logistics of getting me here and especially for answering all my questions.

When I am asked to speak at conferences, I try to remember to ask a set of questions that include:

Do you have a code of conduct?

Do you have scholarships for people who might not otherwise be able to attend?

Are you making efforts to ensure diversity in attendance and a diverse line-up of speakers, panelists, presenters?

Access was a YES on all 3.

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Fredericton is a very beautiful place

And Fredericton earned bonus points on the secret private criteria I use, which is “is it in an interesting and beautiful location?”

So it was really a no-brainer and I am thrilled to be here; and to have a chance to talk to and with all of you.

I want to start by saying that I’m so glad that Dr. Maclean acknowledged that the land on which we gather is traditional unceded territory.

The importance of acknowledging that we work on lands that are the traditional territories of First Nations people is something I am learning from my Canadian colleagues and from my Native American colleagues. It is, I think, a much needed way of showing recognition of and respect for aboriginal peoples.

I will say though, that it is a practice that is not as widespread in the US – yet.

But there is some movement in the US among colleges and universities to wrestle with their racist pasts; to acknowledge the role of slavery, and the mistreatment of native americans in their founding and early success.

Dozens of American universities – including Harvard, Brown, Columbia, Georgetown, and UVa — are in the process of publicly acknowledging their ties to slavery, including their dependence on slave labor; and these schools are beginning the work of trying to find paths to restitution, if not full reparations.

And this is not unrelated to the topic of my talk.

If I recall correctly, the abstract of this talk proclaims that libraries aren’t neutral, that technology isn’t neutral; and that we can and should leverage both in the service of social justice.

I figured I should spend at least a bit of time unpacking the claims that neither libraries nor technologies are neutral.

And one place to start for libraries – for academic libraries – is to acknowledge that our parent institutions are not and never have been neutral.

My point of reference is US colleges and universities, but I suspect the general theme is true in a Canadian context as well.

American colleges were originally built as exclusive institutions for well-connected white men; and in many cases American universities were actually built literally on the backs of enslaved African-american labor. Many of our institutions were built on land taken from native peoples; and almost all of our colleges and universities excluded in practice if not also in policy, women, non-white men, queer people, and other marginalized populations.

We start from these histories of exploitation, appropriation, enslavement, and displacement. And I believe we have a responsibility to acknowledge that we give our labor to institutions with often troubled histories with regard to the treatment and acceptance of women and non-white men. And even acknowledging that is a political act – but/and ignoring that past is also a political act. There is no neutral here.

In the US context I think it is important to give credit to the students – predominantly students of color — who came together on campuses across the country last fall, and continue to come together, to demand that universities own up to the systemic racism that exists in higher education and across the US, and to insist that we take steps to reduce discrimination and promote social justice.

Many of you likely heard about the high visibility student protests at the University of Missouri, and at Yale University; but in reality students and community members at hundreds of colleges across the nation took up the call and protested and demanded action from their own schools.

At MIT and at colleges all across the country, students have called our attention to ubiquitous and blatant incidents of racial and sexual harassment, they have demanded that we hire more faculty from underrepresented groups, and they have called for faculty and staff to be educated on unconscious bias.

In short, they have said – it isn’t enough to welcome students from marginalized groups to our campuses with words and policies; we must take concrete action to create welcoming, inclusive, and integrated communities. And in some cases, they have called on us to leverage the academy and its resources to address society level failings.

So what does that mean for us?

Well, that’s exactly what I want to talk about today – as folks who work in and around library technologies, how can we leverage our work in the service of social justice?

First, what is social justice and what does it look like?

I’m going to cheat a bit with the answer to what does social justice look like and cite a couple of things I’ve written or co-written in the past:

In an article titled Diversity, Social Justice & the future of Libraries that I had the honor of writing with Myrna Morales and Em Claire Knowles, we defined social justice as:

“The ability of all people to fully benefit from economic and social progress and to participate equally in democratic societies.”

If you believe like I do, that equitable access to information and to the tools to discover, use and understand that information; is a core enabling feature of a truly democratic society; then it is easy to see that libraries are crucial to social justice.

What would a social justice agenda look like in a library?

I was asked several months ago in a joint keynote I gave with my colleague Lareese Hall, now dean of libraries at the very prestigious Rhode Island School of Design, what a queer feminist agenda for libraries would look like, and I think that answer stands for a general social justice agenda too:

“A … feminist and queer agenda in an academic library would be one where the collections and services are not centered on the experiences of cis-straight, white western men; where the people who work in the library truly do reflect the diversity of the communities they serve; where the staff and patrons are empowered; and where the tools, systems, and policies are transparent and inclusive.”

For this crowd, at this conference; I want to talk about tools and technologies.

First, let me run through a few examples to illustrate what I mean when I say technology is not neutral; and really to convince any skeptics that technology itself – not just the users of it – is often biased.

Let’s start with search technologies. Most librarians will agree that commercial search engines are not “neutral” in the sense that commercial interests and promoted content can and do impact relevancy

But of course, declaring one thing as more relevant than another is always based on some subjective judgement – even if that judgment is coded into an algorithm many steps away from the output.

Or, as my colleague Bess Sadler says, the idea of neutral relevance is an oxymoron (this is a line from our Feminism and the future of library discovery article).

And of course, you can’t talk about bias in search tools without talking about the fantastic work of another one of my library sheros: Safiya Noble.

Safiya Noble’s work demonstrates how the non-neutrality of commercial search engines reinforce and perpetuate stereotypes, despite the fact that many of us assume the “algorithm” is neutral.

What Noble’s analysis of Google shows us is that Google’s algorithm reinforces the sexualization of women, especially black and Latina women. Because of Google’s “neutral” reliance on popularity, page rank, and promoted content, the results for searches for information on black girls or Latina girls are dominated by links to pornography and other sexualized content.

Noble suggests that users “Try Google searches on every variation you can think of for women’s and girls’ identities and you will see many of the ways in which commercial interests have subverted a diverse (or realistic) range of representations.”

So rather than show you those results, I encourage those of you who might be skeptical to do some of those searches yourself – google Asian girls, or latina girls, or black girls or native girls. And then Imagine being a girl or woman of color looking for yourself and your community on the web.

Or, just imagine you’re a tech worker

We know that the stereotype of a “tech worker” is young, male, nerdy … and the google image search verifies and reinforces that.

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Google image search for ‘Tech worker” is pretty much all dudes

And labels matter – look at the different images you get when you search for “Librarian” vs. “Information scientist”

 

We all like to think that library search tools can do better – and they can; but only when we are intentional about it.

Another example of technology that isn’t neutral comes from cameras and photo editing software.

Photographer Syreeta McFadden has written about how color film and other photographic technologies were developed around trying to measure the image against white skin.

The default settings for everything from film stock to lighting to shutter speed were and are designed to best capture “normal” faces – that is faces with white skin. What that means is that it is difficult to take photos of non-white faces that will be accurately rendered without performing post-image adjustments that sacrifice the sharpness and glossy polish that is readily apparent in photos of white faces.

And how many of you heard about the Twitter Bot that Microsoft created that became a crazy sexist racist idiot in less than 24 hours?

Last Spring, Microsoft unveiled a twitter bot named Tay; programmed to tweet like a teen. What could go wrong, right?

Tay is backed by Artificial Intelligence algorithms that were supposed to help the bot learn how to converse naturally on twitter. But what happened is that the bot learned quickly from the worst racist sexist corners of twitter – and within 24 hours Microsoft had to shut the experiment down because the bot had started tweeting all kinds of sexist, racist, homophobic, anti-Semitic garbage. Again, use your google skills to find them, I’m not sharing them from the podium.

For me the Microsoft experiment with a machine-learning twitterbot is a stark example of the fact that passive, mythical neutrality is anything but neutral. And sure you can blame it on the racist creeps on twitter, but creating technology that fails to anticipate the racist and sexist ways that technology might be used and exploited is not a neutral act. And I would venture to guess that it was a choice made by people who are least likely to have been the targets of discriminatory crap on the internet.

My bigger point here is that while crowd-sourcing and leveraging the social web are hot trends now in tech, I want to encourage us to think hard and critically about the consequences. Basically, I think we need to be very aware of the fact that if we crowd-source something, or if we rely on the social web or the sharing economy; we have to at least try to correct for the fact that the crowd is racist and sexist, and homophobic, and discriminatory in a whole bunch of horrifying ways.

There are all these great new services, that are part of what we call the Sharing economy that eliminate the “middle-man” and let people sell services directly to other people – to share things like rides and rooms with strangers. So there are ride-sharing apps like Uber and Lyft and services like Airbnb, where you can avoid hotels and hotel prices and stay in someone’s spare bedroom.

Stories abound in the US of Uber & Lyft drivers refusing to pick up passengers in minority neighborhoods, or canceling rides when they learn that a passenger is disabled and requires accommodations or assistance.

But I find the case of Airbnb especially interesting, because they are trying to fix their racism problem with both policy and technology.

So here’s what happened with AirBnB – first there was an experimental study out of Harvard about a year ago showing that renters were less likely to rent to people with black sounding names; then there were several reports of renters cancelling bookings for black guests; only to then rent to white guests for the same time period.

Honestly, this shouldn’t surprise us – the amount of social science evidence confirming that people act in biased ways in a huge variety of settings is overwhelming. What is interesting is that AirBnB is trying to do something about it, and they are being unusually transparent about it; so we might learn what works and what doesn’t.

First, they are having everyone who participates as a renter or a host sign a community agreement to treat everyone with respect and without bias. And there is some evidence that community compacts introduce some mutual accountability that has some positive effects, so that’s a good start. They are also providing training on unconscious bias to hosts and highlighting the hosts who complete the training on their website – which is a decidedly not neutral way of driving more renters to hosts who have completed the training.

What’s really interesting is that they are also working on technical features to try to eliminate instances where hosts claim a room or house is booked when a black renter makes a request; only to then immediately rent for the same time period to a white renter. Here is how they explain it: With the new feature If a host rejects a guest by stating that their space is not available, Airbnb will automatically block the calendar for subsequent reservation requests for that same trip.

They are also adding new flagging tools so people can report discrimination and hate speech.

And they have a team of engineers, data scientists, and designers who are looking for other ways to mitigate discrimination and bake some anti-bias features into their platform.

Would it have been better if they had anticipated the racist behavior enabled by their platform? Sure. But now that they are trying to make corrections, and to use technology to do it, I think there might be a real opportunity for us all to learn how we might leverage technology in combatting discrimination.

So, I’ve given some examples of how technology itself is not neutral. My point with these examples is to convince you that technology does not exist as neutral artifacts and tools that might sometimes get used in oppressive and exclusionary ways. Rather, technology itself has baked-in biases that perpetuate existing inequalities and exclusions, and that reinforce stereotypes.

How do we do not just try to mitigate the bias but also actually bring a social justice mindset to our work in library technology?

How do we promote an inclusive perspective, and an agenda of equity in and through our tech work?

First, we do everything we can to make sure the teams we have working on our tools and technologies and projects are actually inclusive and diverse.

And that is admittedly hard; but we do know some things that work. And by know, I mean there are actual scholarly studies that produce some evidence of practices that for example, discourage women from pursuing tech careers or applying for jobs. If I told you of a couple of simple things you could do that have shown they would remove some social barriers to women pursuing tech careers, would you be willing to do them?

(I stopped and waited until most of the room nodded their heads yes)

OK – here goes.

First things first – Don’t be this guy.

code-like-psycopath

Don’t be the guy who says: “Always code as if the guy who ends up maintaining your code will be a violent psychopath who knows where you live.”

Don’t share advice like this; and don’t talk like this or joke like this.

This is some of the most horrendous advice about anything I have ever seen – or at least the worst I’ve seen about coding. And quite frankly I am certain it was written by someone who has a blind spot about the fact that women have to worry about being doxed by violent psychopaths just for being on the internet; or being stalked, attacked and too often killed for ignoring the advances of strangers, or for confronting cat-callers. Queer and trans people are also overwhelmingly more likely to be victims of violent crimes; especially trans women of color.

So using, even in jest, the specter of a violent psychopath, to encourage good coding practices is not just a crappy thing to do – it also reinforces a culture that is hostile to women and to other marginalized groups.

And I know we don’t want to admit it, but technology has a culture problem – even in libraries. Remember those search results for “tech worker” – they reflect the predominant image of who works in technology.

So what are some ways we can make technology work more inclusive?

I want to talk about 3 ways:

  1. change the image of the “tech guy”
  2. change the work environment
  3. watch your language (but not in the way you might think)

First, let’s talk about the “tech guy” image.

Some colleagues of mine at Stanford, sociologists Alison Wynn and Shelley Correll, have done some very interesting work looking at how well people who are already working & succeeding in technology jobs felt they matched the cultural traits & stereotypes of a successful tech worker; and how that sense of a match, or in the case of most women, the sense of a mismatch, effects a number of outcomes. (I don’t have a citation for this study, because it is still under review for publication. Because Shelley is an old friend, I knew about the research and got to read an unpublished version; which she gave me permission to reference in talks, but no citation. Scholarly communication is broken.)

First they developed a composite scale based on how tech workers, men and women, described successful tech workers. Ask people to come up with some adjectives to describe a “successful tech worker” and not too surprisingly the stereotype that emerged was masculine, obsessive, assertive, cool, geeky, young, and working long hours. In other words, The “Tech guy” stereotype is wide-spread and well-known.

And as we would expect, their data show that women tech workers are significantly less likely than their male counterparts to view themselves as fitting that cultural image of a successful tech worker.  Where it gets interesting though is that their research goes on to show that the sense of not fitting the cultural image has consequences.

Because women are less likely to feel they fit the image of a successful tech worker, they are less likely to identify with the tech field, more likely to consider leaving the tech field for another career, and less likely to report positive treatment from their supervisors.

Reminder that their sample was men and women currently working in tech jobs in silicon valley tech firms. So successful women in tech see themselves as not fitting in; and as a result are leaving the field.

The bottom line is that cultural fit matters – not just in the pipeline, as women decide whether to major in STEM fields or to pursue tech jobs – but also among women who are currently working in technology. In other words, stereotypes about tech work and tech workers continue to hinder women even after they have entered tech careers. If we want to ensure that our technologies are built by diverse and inclusive groups of people, we have to find ways to break down the stereotypes and cultural images associated with tech work.

And that brings us to the Star Trek posters – which is somehow always the most controversial part of talks I give on this topic.

But let’s get to the research — In a fascinating experimental study, psychologist Sapna Cheryan and colleagues found that women who enter a computer science environment that is decorated with objects stereotypically associated with the field – such as Star Trek posters or video games– are less likely to consider pursuing computer science than women who enter a computer science environment with non-stereotypical objects — such as nature or travel posters. These results held even when the proportion of women in the environment was equal across the two differently decorated settings.

The Star Trek posters and other seemingly neutral nerdy dude paraphernalia we use to decorate our communal tech spaces serve to deter women – and I expect some of it deters men from marginalized groups as well.

So, to sum up – we can make tech more inclusive if we stop using the term “tech guy”, if we try to promote images of tech workers that aren’t just geeky, obsessive dudes who work long hours, and if we get rid of the Star Trek posters in our communal & public spaces.

And I know some of you are thinking “but I like my Star Trek posters”, but I hope your commitment to diversity wins out over your devotion to your Star Trek posters. Because increasing the number of women in tech is hard, and we have very little research to guide us; but we do know that the Star Trek stuff makes tech work less appealing to women.

And finally, watch your language.

Research also shows that certain words in job ads discourage women from applying. Research shows that women are less likely to apply for engineering and programming jobs when those ads have stereotypically masculine words like “competitive” or “dominate”. Women are less likely to apply and are more likely to feel that they wouldn’t fit in or belong when words like that are part of the job description. This is a case where technology can help – there are text analysis programs that can tell you if you are using gendered language in your job ads and can suggest more neutral language.

But again, this just points to the fact that if we want our technology to work towards diversity, inclusion and equity; we have to intervene and design it explicitly to do so.

That’s one of the lessons learned by a set of researchers who trained a machine learning algorithm on Google news articles then asked the algorithm to complete the analogy:

“Man is to Computer Programmer as Woman is to X.” The answer came back: “Homemaker.”

In fact, when asked to generate a large numbers of

He is to X as She is to Y analogies, the algorithm returned plenty more stereotypes:

  • He is to doctor as She is to nurse
  • He is to brilliant as She is to lovely
  • He is to pharmaceuticals as She is to cosmetics

The corpus of text the machine learning algorithm learned on was itself biased and filled with stereotypes and stereotypical associations.

But again, there are ways to de-bias the system using human intervention.

In this case, a team of researchers flagged associations the algorithm had made that were gendered and added code instructing the algorithm to remove those associations. The algorithm could be taught to recognize and remove bias.

OK – I started off with the notion that libraries aren’t neutral and technology is not neutral; and I’ve talked about lots of examples of technologies that aren’t neutral either in their design or in their execution or both. And I’ve offered some research to help bring more diversity to our library technology teams, in the hope that more diverse and inclusive teams building our technologies will lead to design choices that favor social equity and justice.

But let me be clear – I don’t think increasing the percentage of women, and men of color in our technology departments is a magic bullet and I certainly don’t think we need to wait until we are more diverse to start thinking about how to leverage our technology work to promote social justice. I think we need to increase the diversity of our libraries, in technology and throughout the profession – but numbers aren’t the only answer.

I have some general ideas about how we might build library technologies for social justice and I’ll share them quickly because I want to hear your ideas.

First, I think we need to consciously think about social justice principles and try to build them into every step of our work. For me social justice principles are feminist principles – transparency, participation, agency, embodiment. We should also ask who is missing from our work, or from the personas we develop. And if the answer is women; then we need to dig deeper and ask which women? Too often we think adding white women fixes our diversity problem.

If we really want to work on tech projects that promote social justice in our communities then we need to talk to our most marginalized community members. At my institution, that would be the racial and ethnic identity student groups, the queer and the trans students, the Muslim students. If we reach out to these groups specifically and try to find out what they need, what they struggle with in the library and more generally at our institutions, we might realize that there are technology projects that would help.

And in all of our work, I think we get closer to social justice the more we practice the art of truly listening to each other and to our communities.

I also want to promote an ethic of care and empathy which is something 2 of my favorite humanists have recently written about: Bethany Nowviskie, executive director of DLF wrote about this in a piece titled “on capacity and care”; and just this weekend Kathleen Fitzpatrick, president of the Modern Language Association wrote about a new project she is calling “Generous thinking.” I recommend both to you.

And in that spirit of listening, it is time for me to wrap this up and to hear from you. I hope you will feel free to say whatever you want, to make comments of all kinds, no need to phrase it in the form of a question. A conversation among all us is much more interesting than me answering questions. So I’m ready to listen now. Thank you

a dissertation finds her readers

By now, I hope y’all have heard of SocArXiv, a new open social science archive. I think it is one of the most promising new projects in open access scholarship right now. Of course, I’m a bit biased, being on the Steering Committee and all. But the fact that this was started by social science faculty who immediately reached out to the library community for collaborators, is a big part of why I find this whole endeavor so promising. This isn’t one of those “build it and they 1 will come” archives. This is a “they built it and want us to partner with them” archives.

But a funny thing happened on the way to open social science. When SocArXiv did a soft launch on the OSF platform, I uploaded a few of my own papers. I posted an OA article from Code4Lib that I wrote with Bess Sadler (Feminism and the Future of Library Discovery). I also posted an unpublished manuscript (Bowling with Veterans) that I had submitted to a top-tier sociology journal in 2000 or 2001. It got rejected back then, but in a very gentle and helpful way.  I got 2 incredibly supportive and helpful reviews, and a letter from the editor with strong encouragement to submit to a more specialized journal (military sociology is still not very popular in mainstream sociology). I revised it some, but then abandoned it to finish my dissertation. It’s a good paper, and I was happy to finally have somewhere to put it.

But the really interesting thing is what happened when I published my 2003 dissertation (Gender Mistakes and Inequality) on SocArXiv.

It got read. A lot.

In fact, it has been downloaded 160 times so far,2 making it the most dowloaded paper on SocArXiv right now. Before SocArXiv, I’m not sure anyone outside my committee and a few generous colleagues had read it.3 It has been cited once, albeit by a colleague who was just a year or two behind me in graduate school, so it was pretty easy for her to discovery it.

I actually like my dissertation, and I used to wish I had gotten it published in the traditional way some time closer to when I finished it. But I was a year into my new career in academic libraries by the time I finished the dang thing, and I just never did find the time or energy to revise it to make it suitable for journal submission. But lo these many years later, my dissertation has found her readers. 4

Aside from the ego boost, I actually think this is a great example of the power and usefulness of open access archives. I hope those folks who have downloaded it find useful ideas to build on in it. That was really all I ever wanted–for my dissertation to be useful. But to be useful, it needed to be read; and to be read, it apparently needed SocArXiv.

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  1. “They” being shorthand for faculty, who we are often told don’t want OA, or don’t care. Obviously some don’t; but some do. Coalition of the willing and all that.
  2. I know reading and downloading aren’t the same. Whatever.
  3. That doesn’t mean it wasn’t “peer reviewed”. It was reviewed by an all-star committee (Ridgeway, Tuma, Olzak, Jost). Karen Cook and Shelley Correll also read drafts and gave me feedback.
  4. Why yes, I am invoking Ranganathan
  5. And yes, I did just gender my dissertation. But I might be mistaken.

Intersectionality and bathroom panic

This is a true story.

The scene: Public park in Mountain View CA, circa 2013. Lots of families, adult and kid soccer games, some weekly medieval cosplay gathering, and a middle-aged dyke (me) who needs to pee.

I head for the women’s restroom and a nice white lady with a stroller yells to me: “Don’t go in there! There’s a MAN in there!”

I shrug and head on in. The “man” must be in the other stall. Whatever. I do my thing.

But when I exit the stall, I find myself washing my hands next to a tall, gangly, young black kid in a soccer uniform. He was tall, probably 5’10 or so; but his babyface, his goofiness, his slender build — all of it told me he was probably about 12. He looks at me and gets super embarrassed, almost says something but is totally flustered. I say – “yeah, this is the women’s room; but no worries.”

I make sure I walk out with him. Luckily the scared white lady has wandered off by now. The kid jogs off to his soccer game, I wish him luck. He is, I am certain, hoping I will shut up because the last thing he wants is to be teased by his friends for going into the women’s restroom by accident. And I am absolutely certain that is what happened here – a goofy, tall, distracted boy walked into the wrong restroom. He used the stall, he even washed his hands. No harm done.

Lately, I’m haunted by nightmares of a different outcome. What if instead of me being the next person to head to the bathroom, the nervous lady had warned someone who got equally worked up about the prospect of a MAN in the restroom? What if they gathered some of the men in the park to “protect them”? What if the nice white lady had decided to call the police to report on a MAN in the women’s restroom? We all know what happens when black or brown boys are confronted by angry (white) men “protecting” their women.

Gender policing restrooms won’t keep anyone safe from actual predators intent on doing harm to others; but it will put already vulnerable people (transgender people, non-white people, gender nonconforming people) at higher risk of violence just for trying to pee.

 

whiteness, social justice and the future of libraries

The wonderful Mark Puente of ARL invited me to join Miguel Figueroa of the ALA Center for the Future of Libraries, and Elliott Shore, executive director of ARL on a panel about the future of libraries at the ARL Leadership Symposium (#ARLDivLead16). We were each asked to talk for just a few minutes about important trends, and/or our vision for the future of libraries.

Essentially, I said that I hope we will create the future we want for libraries, and that the future I want is one where we confront our whiteness problem and where libraries fulfill their promise of being forces for social justice and equity in their communities.

I also tried to be clear that while programs like the ARL diversity recruitment and retention programs are SUPER important, it is not up to librarians of color to solve the whiteness problem in librarianship – that’s on us white folk.

Below are my notes, but I didn’t really use them. Note also that there are precious few specifics in these notes, because 5-7 minutes doesn’t leave room for too many definitions and examples.

My notes:

My take on the future of libraries and archives boils down to two things that I think are imperative and intertwined:

  1. We need to actively create the future we want, rather than passively respond to trends, expectations, and neoliberal pressures to act more like a business
  2. We need to be forces for social justice and equity in local, national, and global context

And then there is a 3rd thing — which is really the 1st thing and the fundamental thing. And that is that if libraries have any hope of remaining relevant and of fulfilling our original radical mission of providing unfettered access to knowledge for everyone, then I think we need to deal with our whiteness problem.

So, in term of actively creating our future –

I am less interested in how libraries can respond to changes in higher education and much more interested in how libraries and those of us who work in them can create the change we believe in.  I think it is a mistake for libraries and librarians and archivists to continually look externally for trends and signals and signposts. I want libraries to be trend-setters, not followers.

We have a particular expertise, a perspective, and a set of values that goes well beyond merely supporting and advising faculty and students – we need to lean in and claim our seat at the table when the future of higher education is debated and decided.

I think open access advocacy is an area where libraries have led and can continue to lead. I think we have the opportunity to lead in terms of not just data management planning, but in developing best practices around open data and data privacy.

I think that in any local context there will be opportunities for the libraries to lead on issues of particular importance to their communities.

In terms of being forces for social justice and equity, I think librarians’ single most important contribution to the future will be to equip our communities with the history, the context, and the data to understand and solve the big problems of our times – which include persistent racial and ethnic injustice, climate change, global poverty, refugee crises, and a rise in religious and ethnic intolerance nationally and globally.

I also think librarians and archivists are uniquely equipped to help students and our communities understand that the issues we are grappling with as a society have histories.

A big part of my vision for the future of libraries is of libraries as inclusive spaces  — physical, virtual, and metaphorical spaces — where our communities and our students are equipped, inspired, and supported in having difficult dialogues about hard social issues.

I very much believe that libraries ought to be the places on campus where community members, students especially, feel the most free to talk about difficult topics, to express and explore the full range of opinions and ideas on the highly charged topics that are part of their social world. For many students, college is a time when they are forming and reforming their identities, and they need spaces where it is safe to try on opinions and ideas and feelings about the world and their place in it.

We can and should provide access to the information and the tools to understand current events and to help students critically evaluate the many increasingly polarized views on issues like climate change, immigration, race relations, police brutality, terrorism, etc. etc. ….

One advantage many of us have as librarians on a college campus is that we are adults with lots of information and expertise and knowledge to share with students, but we are usually not in a position of authority or evaluation over them. That produces a kind of setting, and the possibility of a kind of relationship where students can be intellectually and emotionally vulnerable in front of us and with us.

And that brings us to librarianship’s whiteness problem —which is a demographic and a cultural problem.

Demographically, y’all probably know the statistics:

Librarianship is 88% white, the US population (2013 figures) is 62% white, with a projection for 2060 that white people will make up only 40% of the population.

The college student population likewise far more diverse than librarianship – National Center for Education Statistics says college student population will be 58% white in 5 years time. And even though programs like the various ARL diversity programs represented here are making a difference – only 71% of 2012 MLS students are white compared to 88% of current credentialed librarians – we still have a whiteness problem. What kind of message does it send to our patrons (or potential patrons), to current and future librarians, and to society at large when we claim to value diversity; but we remain so painfully white?

And librarianship and its practices are likewise steeped in and centered on whiteness  – from the persistence of racist and dehumanizing LC subject headings, to the way we let popularity and/or various societal gatekeepers influence our collection development decisions. The NY Times summer reading list for 2015 was all white authors. None of the last 15 pulitzer prize awards for fiction has gone to a book by a woman about women. And the top hit on OCLC WorldCat for the subject of African American Women Fiction is The Help.

So, the future I want for libraries is for us to deal with our whiteness problem. And to end on a slightly upbeat note – I think we tackle that problem on at least two fronts. One is to continue to support and expand on the awesome and beautiful work of programs like these to support people of color and other marginalized and underrepresented people in careers in libraries; and the other is to educate and motivate those us in leadership positions to start to work on the structural and systemic issues. And here I am optimistic about the efforts of the ARL Diversity & Inclusion Committee to keep these issues on the agenda at every ARL directors meeting and to push for increased awareness and sharing of best practices around promoting diversity & inclusion in and through our libraries.

For further reading:
Soliciting Performance, Hiding Bias: Whiteness and Librarianship by Angela Galvan
White Librarianship in Blackface: Diversity Initiatives in LIS  by April Hathcock
Diversity, Social Justice, and the Future of Libraries by Myrna Morales, Em Claire Knowles and Chris Bourg

Related blog posts of mine:
The Unbearable Whiteness of Librarianship

feminism and the collective collection

Librarianing to Transgress

feminism and the collective collection

Text of my talk at BLC Networking Day 2015 below:

title slide: feminism & collective collection

title slide: feminism & collective collection


I guess I should start by explaining my title a bit.

Here’s the deal – In April of this year, a paper I co-authored with Stanford colleague Bess Sadler, titled Feminism and the Future of Library Discovery was published in code4lib journal. It got a lot of great feedback and in general was pretty well-received. So of course, I joked on twitter that I clearly needed to title everything I wrote now on “feminism and …”

So when I was asked to give one of the keynotes today for the Boston Library Consortium Networking Day, I had no choice but to talk about “Feminism and the collective collection.”

I’m kidding, of course, well mostly kidding.

I’m talking about the collective collection because that’s sort of what we are about as libraries right now – not just at the BLC, but every research library I know of is looking for ways to leverage partnerships with others to supplement their own collections. And almost every vision for the future of research libraries includes a call for increased collaboration – especially in areas of print and digital archiving, resource sharing, and collection building – in other words the same kinds of collaborative projects that are at the heart of the work of the BLC.

rosy the riveter socks

rosy the riveter socks

And I’m talking about feminism because I’m an old feminist.

(This is where I showed off my new Rosie the Riveter socks).

I was a sociologist before I became a librarian; and in my sociology training in the mid-90s I discovered the work of some of the great black and queer feminists of our time: bell hooks, Patricia Hill Collins, Jack Halberstam, Audre Lourde, Adrienne Rich, June Jordan, and many others. Their work certainly influenced my sociology and my politics, but also my approach to librarianship.

In fact, about 2 years ago I wrote explicitly about bringing a queer and feminist agenda to libraries – all in the context of a firm belief that without an explicit feminist and queer agenda, the work we do in libraries will reflect the same inequities, biases, and discrimination that are still too prevalent in our society – and I think this is borne out in the demographics of our profession, and in some cases in our services, and in our collections.

I’ve also written before about the fact that everyone has an agenda, and that I subscribe to the feminist ideal that instead of seeking some mythical objective, neutral stance; one should simply be transparent about one’s positionality, theoeretical lens, and yes – one’s agenda.

So, it isn’t just that I bring a particular set of values and theoretical perspectives to librarianship, but also that I am convinced that libraries are not now nor have they ever been neutral.

In fact, far from being merely neutral repositories of knowledge, libraries at their core are actually pretty progressive.

In fact, a few years ago a Chicago blogger called out libraries as explicitly socialist — I’m not sure if anyone has gotten him to fess up to whether or not he intended the article to be a parody piece or if he was serious.

But in truth, we are actually all about collective ownership and free distribution of goods – which is kind of the definition of socialism.

What could be more socialist and value-laden than the idea that community members ought to have free access to books, computers, experts and other sources of information and the means to use that information?

The library as an institution is a downright radical idea.

So is it really such a stretch to apply feminist principles to our work? Especially our collective work?  Obviously I don’t think so, and I hope by the end of this talk some of you will agree.

Of course, there are many kinds of “feminisms”, so let me be explicit again about the fact that the kind of feminist thinking and agenda that animates my work is heavily influenced by black feminist thought and by intersectional feminism, and not so much by the straight, white corporate feminism exemplified by the whole Lean In movement.

So what are the essential tenets of black feminist thought?
Black feminist thought argues that sexism, classism, racism, homophobia, and plenty of other forms of oppression are interlocking and intersecting forms of oppression and have to be examined and understood as such if we have any hope of trying to dismantle existing systems of power and privilege.
Black feminist thinking also compels us to “decenter” straight, white, western, male knowledge and ways of knowing and to place formerly subjugated and marginalized forms of knowledge at the center of our analyses.

What would that mean in practical terms for libraries?
An example might be to imagine a library classification system that put the experiences and perspectives of black women at the center. In such a classification system the works of James Joyce, for example, would appear under a subject heading of “White men fiction”; and Toni Morrison’s novels would simply be categorized as “Fiction”.

Of course, there are some of us who already think of them that way … but our catalogs reflect the white male centric model.

And here is a pretty stunning example of the ways in which default library practices serve to center whiteness:

This is WorldCat’s relevance ranked list of items returned for a search on the subject of “African American Women Fiction” …

African America Women - fiction

African America Women – fiction

Yes, that’s right —

The Help, a novel written by a white woman about a white woman’s story of the experiences of black women, is the #1 item in a relevancy ranked list of titles in WorldCat with the subject heading “African American Women Fiction”.

I’m interested in leveraging feminist thinking as a way to decenter whiteness, and to ensure that our work promotes diversity, inclusion and social justice – not just in terms of gender, but with attention to the intersecting axes of race, class, sexuality, ability and other forms of inequality, exclusion, and marginalization.

I am motivated by a concern/fear is that we are so focused on collaboration as a rational and practical response to budget pressures and/or the very real need to free up shelf space that we rarely step back to look at collaborative ventures as opportunities to enact the values that matter to us.

Let me stop here and remind you all how new I am to the BLC – I recognize that it is entirely possible, I hope even likely, that there are ample examples of BLC work – either collectively or at some of our individual institutions – that does reflect and promote progressive, even feminist values. I hope you will share those examples once I’m done here.

Some of the core feminist values that I think align well with core librarian values are values like community, inclusion, advocacy, equity, and empowerment.  These are the kinds of values that allow us to leverage our collective activities in ways that might resist and push against the biases and unconscious patterns of discrimination that have left us with collections that are too white, too male, and too western; and with classification schemes and technologies that center whiteness and that reflect and perpetuate inequalities, stereotypes and discrimination.

Again, this is not to say that all of our collaborations are hopelessly oppressive and wrong and bad  — obviously we do great work together and some of our collective efforts already reflect and advance feminist values.

I actually think that the rise of borrow-direct style resource sharing is not only a boon to our scholars, but is also a nice example of individual empowerment, community, and inclusion. By providing more choices directly to our scholars, we are empowering them and providing them with a more diverse set of resources than any of us could provide through our individual collections alone.

So I’m not saying that we aren’t already pursuing initiatives that reflect our values, But what I want to do is nudge us to think about an even more activist approach to our collaborative work.  And to do that, I’ll try to provide a bit of context for why I think an activist approach is warranted.

Before I do that, we have to talk a bit about “neutrality”.

There are those who think libraries and librarians ought to avoid activism, that we should suppress any political agendas, and simply passively and “neutrally” provide our users with the resources and services they want.

I use air-quotes around the term neutrality, because I don’t think neutral is possible, and I certainly don’t believe that any of our social institutions can credibly claim neutrality.

The problem with attempting “neutrality”, perhaps especially with respect to collections, is that there is nothing neutral about the context in which we are making collection development decisions, or in which our students and faculty are making their reading decisions.

Moreover, the collection development decisions we make, at our individual institutions and collaboratively, have profound impacts on who and what is represented in the scholarly and cultural record.

We have to be willing to acknowledge that the decisions we make about what books and journals and archives we collect are inevitably biased, based as they are on some combination of individual and collective human judgements, and on popularity. It doesn’t take a sociologist to tell you that we all bring various forms of conscious and unconscious biases to the decisions we make — including the decisions we make about collections.

Beyond acknowledging the potential for individual bias, we also have to recognize that systemic biases exist which affect access to the resources necessary for a writer to publish her work, and to have that work marketed and recognized as authoritative. I want to talk about some of those systemic biases and how they create a skewed context for our collections development work.

As Ta-Nehisi Coates says: “there are ways that our reading is shaped and limited by the biases of the dominant literary gatekeepers”. In his essay, All the sad young literary women, Coates describes the ways gatekeepers like publishers, book reviewers, and book sellers favor works by and about men – especially white men. And since book reviews – especially favorable ones – can impact a books popularity and sales; gender and/or racial disparities in whose books get reviewed will impact whose books sell well, and therefore who gets a contract to write a second book, or a third.

And I would submit that, like it or not, libraries act as gatekeepers too … we are complicit in this when we don’t take active steps to counteract the biases that affect scholarly publishing and user preferences.

So, what kinds of biases are there in the world of publishing and books? I have a few examples.

A group called VIDA has been providing breakdowns of book reviewers and books reviewed in major literary publications by gender for the last few years.

Let’s look at what they have found.

This graph shows the gender breakdown of books reviewed by the New York Review of Books over the last 5 years.

Gender and NY Review of Books

Gender and NY Review of Books

In general the 2014 VIDA counts show some improvement in the gender balance of authors reviewed, many of the major mainstream publications are still far from gender balanced in their reviews.
Looking at this data from The New York Review of Books, for example, we see that they have improved from female authored books representing only 16% of the titles they reviewed in 2010 to a review list that was nearly 1/3 female authored books in 2014.

Racial disparities are even more dramatic.

To determine self-identified race of women whose literary works were reviewed by major publications, VIDA attempted to contact women authors whose work has appeared in the journals they cover, and asked them to self-identify their race/ethnicity based on standard census categories.
While the data they collected is still incomplete, the results are stark … starkly white one might even say.

As an example, here is the breakdown of women authors reviewed by the Times Literary Supplement over the last 5 years. The purple bar is all the white women – 88% of the female authors reviewed are white.

Women of color - Time Literary Supplement

Women of color – Time Literary Supplement

Here’s the graph for the Boston Review. Again, the large purple bar is the white women – the other tiny bars are small categories of women of color.

Women of color - Boston Review

Women of color – Boston Review

Graphs for The Atlantic, Harpers, London Review of Books, The Nation, The New Yorker, etc. etc. etc. look remarkably and depressingly similar. All dominated by the purple bar of white women.

Some more data to consider:

Here is an excerpt from a recent article on the 2015 NY Times summer reading list.

NY Times Summer Reading List: Peak Whiteness

NY Times Summer Reading List: Peak Whiteness

Although the NY Times summer reading list recommendations are usually pretty pale, this year the list achieved peak whiteness — not a single book written by a person of color.

Let’s hope none of our library colleagues are basing their summer reading recommendations on such a biased and white-washed list.

Finally, lets look at awards.

Novelist Nicola Griffith has compiled data on gender and major literary awards.

She concluded that books about and/or by women are far less likely to win big awards that books by and about men.

This chart show the breakdown of Pulitzer Prize winners for fiction over the last 15 years.

Gender and Pulitzer Prize for fiction

Gender and Pulitzer Prize for fiction

Note that exactly 0 of the last 15 Pulitzer Prizes for fiction went to books written by women about women. 8 of 15 went to books written by men about men or boys, 3 went to books by women about men or boys, 3 went to books by women about both men and women; and 1 went to Middlesex. In 15 years, not a single book written wholly from the point of view of a woman character was considered worthy of the Pulitzer.

The National Book Award, the Hugo Award, The Man Booker prize all show similar patterns where books by and/or about men far outnumber books by or about women among award winners.

OK – so all these sources of information about books – reviews, recommendations, awards, even our own classification systems are pretty clearly white and male centric. Books by and about men and white women are more likely to be reviewed, recommended, awarded and seen as relevant than books by and about people of color.

How should that information influence our collection development practices – especially our collective practices?

For me, these data demonstrate  exactly why we need a feminist agenda for our collections and our collaborations – we need explicit feminist values as a corrective to the lack of diversity in publishing, reviewing, and other gatekeeping venues.

If we rely passively on big publishers, trusted reviewers, and reader popularity to build and promote our collections, then the collective collections we build and preserve for future generations will quite simply be biased and skewed towards white male authors and topics. If we are willing to admit that we are developing collections within a publishing context that does not adequately represent nor promote the actual diversity of our culture and society; then it seems to me we ought to be willing to commit to actively seeking to inject the values of diversity and inclusion into our collective collections work.

In other words, in order to ensure that our collections truly do reflect our stated commitment to diversity, academic librarians must actively and aggressively collect resources by and about underrepresented groups. Relying on patron driven acquisitions programs and circulation data alone will almost certainly result in a less diverse collection now, and an even more biased version of the scholarly record preserved and made available to future generations.

So what can we do and how can we leverage our collective resources and collective will in the service of inclusive values?

Here’s where I want to turn the traditional question and answer time around;

I’m not a big fan of the “sage on a stage” style Q&A after a keynote, where audience members are supposed to ask questions of the all-knowing speaking and long comments subtly disguised as questions are discouraged.

I’m as interested in the thoughts and comments and ideas that a talk might inspire as I am in the questions.
So instead of stopping to invite you to ask me questions, I want to pose some questions for us all to explore together:

With that in mind, here are some prompts based loosely around the theme of what would a feminist agenda for our collective collections look like?

  • What might our resource sharing initiatives look like if we made diversity a priority – alongside of or even instead of cost-savings?
  • What kinds of interfaces, or policies might we design if we wanted to explicitly use borrow-direct to shift the center of our collections, such that works by people of color were highlighted, and promoted?
  • Could we collectively use demand driven acquisition not just to ensure we are only buying items that will be used; but instead use DDA and PDA explicitly and intentionally to free up resources (staff time and collection dollars) to collect items outside the mainstream?
  • If we prioritized community building and the common good, would we be less worried about free riders in our collaborative projects?
  • If our goals for the collective collection were diversity, access, and empowerment for all our users, would that change the nature of our partnerships?
  • If diversity were a goal, for example, would we stop looking for “peers” from similar institutions to collaborate with and instead look to partner with libraries whose users, history, and context are very different than our own; in the hopes that their collection profile might also be different from ours?
  • What could we do collectively about our metadata as a corrective to the ways our current classification schemes marginalize some works and center the works by and about western white men?
  • Would feminist values compel us to consider the role we play in patronizing and supporting small and independent presses that might be more likely to produce works by and about people of color, queer people, indigenous people, and other marginalized populations?
  • Are our interests so well aligned that we should we be working with such presses to find new sustainable business models?

These are just some of the questions we might tackle if we were to look at our collective projects through a feminist lens.

Never neutral: Libraries, technology, and inclusion

Below is the text from the OLITA Spotlight talk I gave at the OLA Super Conference (#olasc15).

~~~~~~~~~~~~~

I want to acknowledge from the outset that this talk has been heavily influenced by a number of people who have shared their work and their thoughts with me over the years. I’ve been privileged to learn from them, in some cases formally through their publications and in some cases through conversations on twitter or even in person. These aren’t the only folks whose work and thinking influences me, but they are the key people I think of when I think of critical work on the intersections of libraries, technology, higher education and social justice.  These are their names – a mix of students, librarians, scholars, and technologists. Again, this is not a comprehensive list of the people whose work inspires me, but they are my top 7 right now on these topics.

Let me also acknowledge that I’m well aware that the fact that I am a white woman working at an elite private US university gives me access to a platform like this one to talk about issues of bias and exclusion in libraries and technology. But there are plenty of folks who have been and continue to talk about and write about these issues, with far more insight and eloquence than I can, but who don’t get invitations like this for a variety of reasons. And the sad truth is that what I say, as an associate director at Stanford Libraries or as Director of MIT Libraries, often gets more attention than it deserves because of my title; while folks with less impressive titles and less privilege have been talking & thinking about some of these issues for longer than me and have insights that we all need to hear.

So next time you are looking for a speaker, please consider one of the names listed above.

If you read the blurb describing this talk, you know that a fundamental tenet that undergirds this talk, and frankly undergirds much of the work I have done in and for libraries, is the simple assertion that libraries are not now nor have they ever been merely neutral repositories of information. In fact, I’m personally not sure “neutral” is really possible in any of our social institutions … I think of neutral as really nothing more than a gear in your car.

Title slide for Never Neutral talk

Title slide for Never Neutral talk

But what I mean when I say libraries are not neutral is not just that that libraries absorb and reflect the inequalities, biases, ethnocentrism, and power imbalances that exist throughout our host societies and (for those of us who work in academic libraries) within higher education.

I mean that libraries are not neutral in a more direct and active way.

For an exceptionally compelling take on libraries as not just not neutral, but as instruments themselves of institutional oppression, please read “Locating the Library in Institutional Oppression” by my friend and colleague nina de jesus.

nina argues that “Libraries as institutions were created not only for a specific ideological purpose, but for an ideology that is fundamentally oppressive in nature.” It is a bold argument, convincingly made; and I urge you to read it. As a bonus, the article itself is Open Access and nina elected to use only Open Access sources in writing it.

So I start with the premise that it isn’t just that libraries aren’t perfectly equitable or neutral because we live in a society that still suffers from racism, sexism. ableism, transphobia and other forms of bias and inequity; but libraries also fail to achieve any mythical state of neutrality because we contribute to bias and inequality in scholarship, and publishing, and information access.

Let me step back for a minute and own up to a few of my own biases – my library career thus far has been solely and squarely within large academic libraries; so my perspective, my examples, and my concerns come out of that experience and are likely most relevant to that sector of libraries. But, I hope we can have a conversation at the end of my talk about what the differences and similarities might be between the way these issues play out in large academic libraries and the way they play out in all kinds and sizes of libraries. I’m also definitely speaking from an American perspective, and I look forward to hearing where and how cultural differences intersect with the ideas I’ll talk about.

OK – so libraries are not neutral because we exist within societies and systems that are not neutral. But above and beyond that, libraries also contribute to certain kinds of inequalities because of the way in which we exercise influence over the diversity (or lack thereof) of information we make available to our communities and the methods by which we provide access to that information.

I have a whole other talk that I’ve given on how the collection development decisions we make impact not just how inclusive or not our own collections are, but also what kinds of books and authors and topics get published. The short version of that talk is that when we base our purchasing decisions on circulation and popularity, we eliminate a big part of the market for niche topics and underrepresented authors. That is bad for libraries, bad for publishing, and bad for society. But that’s another talk. This talk is about library technologies.

But before we get into technology per se., I think a word about our classification systems is necessary, because the choices we make about how our technologies handle metadata and catalog records have consequences for how existing biases and exclusions get perpetuated from our traditional library systems into our new digital libraries.

Many of you are likely well aware of the biases present in library classification systems.
Hope Olson – one of the heroes of feminist and critical thinking in library science – has done considerable work on applying critical feminist approaches to knowledge organization to demonstrate the ways in which libraries exert control over how books and other scholarly items are organized and therefore how, when, and by whom they are discoverable.

Our classification schemes — whether Dewey Decimal  or Library of Congress — are hierarchical, which leads to the marginalization of certain kinds of knowledge and certain topics by creating separate sub-classifications for topics such as “women and computers” or “black literature”.

Let me give a couple of examples of the effects of this.

3 books about gays in military

Call numbers matter

The power of library classification systems is such that a scholar browsing the shelves for books on military history is unlikely to encounter Randy Shilts’ seminal work Conduct Unbecoming: Gays & Lesbians in the US Military, because that book has been given a call number corresponding to “Minorities, women, etc. in armed forces”.  In my own library at Stanford University, that means the definitive work on the history of gays and lesbians serving in the armed forces is literally shelved between Secrets of a Gay Marine Porn Star and Military Trade — a collection of stories by people with a passion for military men.  Now I’m not saying we shouldn’t have books about gay military porn stars or about those who love men in uniform. I am saying that there is nothing neutral about the fact that the history of gay & lesbian service members is categorized alongside these titles, while the history of “ordinary soldiers” (that’s from an actual book title) is shelved under “United States, History – Military.”

Another example is one I learned of from my friend and colleague Myrna Morales, and you can read about it in an article I co-authored with her and Em Claire Knowles. In that article, Myrna writes about her experience doing research for her undergraduate thesis on the Puerto Rican political activism that took place in NYC in the 1960s, with a special interest in the Young Lords Party.

Here is how Myrna described her experience:

I first searched for the YLP with the subject heading “organizations,” subheading “political organization,” in the Reader’s Guide to Periodical Literature. Here I found no mention of the YLP. I was surprised, as I had known the YLP to be a prominent political organization—one that addressed political disenfranchisement, government neglect, and poverty. A (twisted) gut feeling told me to look under the subject heading of “gangs.” There it was—Young Lords Party. This experience changed my view of the library system, from one impervious to subjectivity and oppression to one that hid within the rhetoric of neutrality while continuing to uphold systemic injustices.

I suspect that this kind of experience is all too common for people of color and other marginalized people who attempt to use the resources we provide. I’ll go so far as to wonder if these sorts of experiences aren’t at least partially responsible for the incredibly low proportion of people of color who pursue careers in librarianship.

So our traditional practices and technologies are not neutral, and without active intervention we end up with collections that lack diversity and we end up classifying and arranging our content in ways that further marginalizes works by and about people of color, queer people, indigenous peoples, and others who don’t fit neatly into a classification system that sets the default as the as western, white, straight, and male.

Of course, the promise of technology is that we no longer need rely on arcane cataloging rules and browsing real library stacks to discover and access relevant information. With the advent of online catalogs and search engines, books and other information items can occupy multiple “places” in a library or collection.

But despite the democratizing promise of technology, our digital libraries are no more capable of neutrality than our traditional libraries; and the digital tools we build and provide are likely to reflect and perpetuate stereotypes, biases, and inequalities unless we engage in conscious acts of resistance.

Now when most people talk about bias in tech generally or in library technology, we talk about either the dismal demographics that show that white women and people of color are way underrepresented in technology, or we talk about the generally misogynistic and racist and homophobic culture of technology; or we talk about both demographics and culture and how they are mutually reinforcing. What we talk about less often is this notion that the technology itself is biased – often gendered and/or racist, frequently ableist, and almost always developed with built in assumptions about binary gender categories.

For some folks, the idea that technologies themselves can be gendered, or can reflect racially based and/or other forms of bias is pretty abstract. So let me give a few examples.

Most librarians will agree that commercial search engines are not “neutral” in the sense that commercial interests and promoted content can and do impact relevancy. Or, as my colleague Bess Sadler says, the idea of neutral relevance is an oxymoron.

Safiya Noble’s work demonstrates how the non-neutrality of commercial search engines reinforce and perpetuate stereotypes, despite the fact that many assume the “algorithm” is neutral.

What Noble’s analysis of Google shows us is that Google’s algorithm reinforces the sexualization of women, especially black and Latina women. Because of Google’s “neutral” reliance on popularity, page rank, and promoted content, the results for searches for information on black girls or Latina girls are dominated by links to pornography and other sexualized content. Noble suggests that users “Try Google searches on every variation you can think of for women’s and girls’ identities and you will see many of the ways in which commercial interests have subverted a diverse (or realistic) range of representations.”

Search technologies are not neutral – just as basing collection development decisions on popularity ensures that our collections reflect existing biases and inequalities, so too does basing relevancy ranking within our search products on popularity ensure the same biases persist in an online environment.

But it isn’t just search engines. In an article called “Teaching the Camera to see my skin”, photographer Syreeta McFadden describes how color film and other photographic technologies were developed around trying to measure the image against white skin. Because the default settings for everything from film stock to lighting to shutter speed were and are designed to best capture white faces; it is difficult to take photos of non-white faces that will be accurately rendered without performing post-image adjustments that sacrifice the sharpness and glossy polish that is readily apparent in photos of white faces.

Teaching the camera to see my skin

Teaching the camera to see my skin

Finally, in an example of a technology that betrays its lack of neutrality by what it ignores, Apple’s recently released health app allows users to track a seemingly endless array of health and fitness related information on their iPhone. But strangely, Apple’s health app did not include a feature for tracking menstrual cycles – an important piece of health data for a huge percentage of the population. As one critic noted, Apple insists that all iPhone uses have an app to track Stock prices – you can’t delete that one from your phone — but fails to provide an option for tracking menstrual cycles in its “comprehensive” health tracking application.

I hope these examples demonstrate that technology does not exist as neutral artifacts and tools that might sometimes get used in oppressive and exclusionary ways. Rather, technology itself has baked-in biases that perpetuate existing inequalities and exclusions, and that reinforce stereotypes.

So how do we intervene, how do we engage in acts of resistance to create more inclusive, less biased technologies?

Note that I don’t think we can make completely neutral technologies … but I do think we can do better.

One way we might do better is simply by being aware and by asking the questions that the great black feminist thinkers taught us to ask:

Who is missing?

Whose experience is being centered?

Many, many folks argued – rather convincingly to my mind – that the dearth of women working at Apple may have contributed to the company’s ability to overlook the need for menstrual cycle tracking in its health app.

So we might also work on recruiting and retaining more white women and people of color into library technology teams and jobs. There is much good work being done on trying to increase the diversity of the pipeline of people coming into technology – Black Girls Code and the Ada Initiative are examples of excellent work of this type.

I also think the adoption of strong codes of conduct at conferences like this one and other library and technology events make professional development opportunities more welcoming and potentially safer for all – and I think those are important steps in the right direction.

But in the end, one of the biggest issues we need to address if we truly want a more diverse set of people developing the technologies we use is the existence of a prevailing stereotype about who the typical tech worker is.

I want to turn now to some research on how stereotypes about who does technology, and who is good at it, affect how interested different kinds of people are in pursuing technology related fields of study, how well people expect they will perform at tech tasks, and how well people already working in tech feel they fit in, and how likely they are to stay in tech fields.

First a definition – Stereotypes are widely shared cultural beliefs about categories of people and social roles. The insidious thing about stereotypes is that even if we personally don’t subscribe to a particular stereotype, just knowing that a stereotype exists can affect our behavior.

Second, a caution – much of this research focuses on gender, to the exclusion of intersecting social identities such as race, sexuality, or gender identity. The research that talks about “women’s” behavior and attitudes towards technology is usually based on straight white women .. so keep that in mind, and recognize that much more research is needed to capture the full range of experiences that marginalized people have with and in technology.

That said, there is a huge body of research documenting the effect of negative stereotypes about women’s math and science abilities. These kinds of stereotypes lead to discriminatory decision making that obstructs women’s entry into and advancement in science and technology jobs. Moreover, negative stereotypes about women and math affects women’s own self-assessment of their skill level, interest, and suitability for science and technology jobs.

Barbie "Math is hard"

Barbie “Math is hard”

In a not yet published research study of men and women working in Silicon Valley technology firms, Stanford sociologists Alison Wynn and Shelley Correll looked at the impact of how well tech workers felt they matched the cultural traits of a successful tech worker on a number of outcomes.

First they developed a composite scale based on how tech employees, men and women, described successful tech workers. The stereotype that emerged was masculine, obsessive, assertive, cool, geeky, young, and working long hours.

Their data show that women tech workers are significantly less likely than their male counterparts to view themselves as fitting the cultural image of a successful tech worker.  While that may not be a surprising finding, their research goes on to show that the sense of not fitting the cultural image has consequences.

Because women are less likely to feel they fit the image of a successful tech worker, they are less likely to identify with the tech field, more likely to consider leaving the tech field for another career, and less likely to report positive treatment from their supervisors.

The bottom line is that cultural fit matters – not just in the pipeline, as women decide whether to major in STEM fields or to pursue tech jobs – but also among women who are currently working in technology. In other words, stereotypes about tech work and tech workers continue to hinder women even after they have entered tech careers. If we want to ensure that our technologies are built by diverse and inclusive groups of people, we have to find ways to break down the stereotypes and cultural images associated with tech work.

How do we do that?

If we want to look to success stories, Carnegie Mellon University is a good example. At Carnegie Mellon they increased the percentage of women majoring in computer science from 7% in 1995 to 42% in 2000 by explicitly trying to change the cultural image of computer scientists. Faculty were encouraged to discuss multiple ways to be a computer scientist and to emphasize the real world applications of computer science and how computer science connects to other disciplines. They also offered computer science classes that explicitly stated that no prerequisites in math or computer science were required.

For libraries, we can talk about multiple ways to be a library technologist, and we can emphasize the value of a wide variety of skills in working on library tech projects – metadata skills, user experience skills, design skills. We can provide staff with opportunities to gain tech skills in low-threat environments and in environments where white women and people of color are less likely to feel culturally alienated.

RailsBridge workshops and AdaCamps seem like good fits here, and I’d like to see more library administrators encouraging staff from across their org’s to attend such training. At Stanford, my colleagues Bess Sadler and Cathy Aster started basic tech training workshops for women on the digital libraries’ staff who were doing tech work like scanning, but who didn’t see themselves as tech workers. Providing the opportunity to learn and ask questions, in a safe environment away from their supervisors and male co-workers gave these women skills and confidence that enhanced their work and the work of their groups.

Another simple way we can make progress within our own organizations is to pay attention to the physical markers of culture.

In a fascinating experimental study, psychologist Sapna Cheryan and colleagues found that women who enter a computer science environment that is decorated with objects stereotypically associated with the field – such as Star Trek posters — are less likely to consider pursuing computer science than women who enter a computer science environment with non-stereotypical objects — such as nature or travel posters. These results held even when the proportion of women in the environment was equal across the two differently decorated settings.

We need to pay attention to the computer labs and maker spaces in our libraries, and we need to pay attention to physical work environments our technical staff work in. By simply ensuring that these environments aren’t plastered with images and objects associated with the stereotypes about “tech guys”, we will remove one of the impediments to women’s sense of cultural fit.

So let me try to sum up here.

I’ve argued that like libraries, technology is never neutral. I’ve offered examples from search engines to photography to Apple’s health tracking app.

I’ve talked about how the pervasive stereotypes about who does tech work limit women’s participation in tech fields, through both supply and demand side mechanisms.

The stereotypes about tech workers also contain assumptions about race and sexuality in the US context, in that the stereotypical tech guy is white (or Asian) and straight. Sadly, there is significantly less research on the effect of those stereotypes on black and Latino men and women and queer people who are also vastly underrepresented in technology work.

Let me offer some parting thoughts on how we might make progress.

To borrow from the conference theme, we need to think and we need to do.

We need to think about the technology we use in our libraries, and ask where and how it falls short of being inclusive. Whose experiences and preferences are privileged in the user design? Whose experiences are marginalized? Then we need to do what we can to push for more inclusive technology experiences. We likewise need to be transparent with our patrons about how the technology works and where and how the biases built into that technology might affect their experience. The folks who do work in critical information literacy provide great models for this.

We should think about how libraries and library staff reinforces stereotypes about technology and technology work. Subtle changes can make a difference. We should drop the term “tech guy” from our vocabulary and we should ditch the Star Trek posters. I’d like to see more libraries provide training and multiple paths for staff to develop tech skills and to become involved in technology projects. We need to pay attention to the demographics and to the culture – and remember that they are mutually reinforcing.

We also need to remember that we aren’t striving for neutral, and we aren’t aiming for perfectly equitable and inclusive technology.

While neutral technologies are not possible – or necessarily desirable – I believe that an awareness of the ways in which technology embodies and perpetuates existing biases and inequalities will help us make changes that move us towards more inclusive and equitable technologies.

Librarianing to Transgress: Closing Keynote ACRL OR/WA 2014

Below is the slightly edited version of the closing keynote talk I gave at ACRL OR/WA 2014.

Great conference, really cool people, gorgeous setting.

_________

The theme for ACRLORWA14 is Professional identity and technology: Looking forward, so I figured I would start with a little about my own identity.

When I think about professional identity, the sociologist in me kicks in and I think of identity as part and parcel of our social location and as very much tied up in the kinds of characteristics that are so central to social interaction in our culture: gender, race, social class, sexuality.

Title slide, closing keynote ACRL OR/WA 2014. Librarianing to Transgress

Title slide, closing keynote ACRL OR/WA 2014. Librarianing to Transgress

So to situate myself in terms of my identity and how that affects my perspectives — personally professionally and politically– I am a queer white woman from a working class background with a Latina wife. I am a feminist who’s politics are liberal, bordering on radical. And of particular relevance to my thoughts on the role of academic libraries and librarians, I believe in the possibility of education as the practice of freedom as articulated by bell hooks in her 1994 classic, Teaching to Transgress; which is the source of both the image here and the title of my talk.

You might also notice that I like to use the word librarian as a verb, so the 6 word story library identity version of Who I am is:

Queer butch feminist, librarianing for justice

When I was first asked to give this talk, I was told that folks might be interested in me expanding on some online comments I had made at the time about the responsibilities of large research libraries (like Stanford, I suppose) to lead technological change that is attainable for all institutions. Since many of the folks here are from smaller libraries, it makes sense that you would be interested in a talk that articulates a shared technological future that would be realistic and sustainable across types and sizes of libraries.

But that isn’t what I’m going to talk about.

I’m going to talk about something different, because between the time I was asked to give this talk and now, several things have happened that have convinced me that the need for a future based on shared technology is far less urgent than the need for a future based on empathy and shared humanity.

By shared humanity, I simply mean a sense of and commitment to the idea that all lives matter, that all people are deserving of justice, equity, & dignity, and that all voices need to be heard in the conversations that shape our future.

I want to use this opportunity to talk about the bigger issues and themes around shared humanity, equity, & social justice that I think should be motivating the work of librarians now more than ever; and I’ll try to include some ideas and examples of ways technology can be leveraged to help us create and share resources and facilitate conversations and connections in our communities in ways that might move us all closer to a sense of shared humanity. As a bonus, I’ll even try to relate what I say to the conference theme of professional identity.

Let me go back to the bell hooks allusion from the title of my talk and give you one of my favorite quotes from Teaching to Transgress: 

“To engage in dialogue is one of the simplest ways we can begin as teachers, scholars and critical thinkers to cross boundaries, the barriers that may or may not be erected by race, gender, class, professional standing, and a host of other differences.”

bell hooks, Teaching to Transgress: Education as the Practice of Freedom

 

That notion of dialogue as education and the idea that authentic, messy, hard, critical conversations can break down barriers and create spaces for empathy and opportunities for us to experience our shared humanity is what has motivated most of my career in higher education and in libraries, and it is certainly what is motivating my talk this morning.

The key message I want to share in this talk is that librarians – in part because our identities are tied up in a specific set of professional values – are especially well suited to provide the spaces — physical, virtual, and metaphorical spaces — where our communities and our students are equipped, inspired, and supported in having difficult dialogues about hard social issues.

So, as I said, a number of things have happened between the time I agreed to give this talk and now that make it nearly impossible for me to imagine giving any kind of talk that doesn’t foreground issues of social justice and equity.

Let me be explicit about some of the events I am talking about.

#Ferguson happened.

On August 9, Michael Brown, an unarmed black teenager, was shot & killed by a police officer in Ferguson MO. In the weeks, now months, since Michael Brown’s death, the residents of Ferguson, and others, have engaged in nearly non-stop vigils, protests, and rallies to call attention to police brutality and to racist policing. The excessively militarized response by police to the mostly black crowds gathered in Ferguson, especially when compared to the far less harsh responses to the mostly white college students who rioted and set fire to vehicles during a pumpkin festival in West Virginia last weekend, have fueled a sense of – a recognition of – the deep & persistent racial divide in this country.

Another key event, closer to home – at least professionally – is the $1.25 lawsuit brought against 2 female librarians for speaking out about sexual harassment and for identifying by name a man who’s repeated creepy behavior towards women at library conferences is so well known that women routinely warn one another not to be alone with him. The lawsuit, and the online discussions, most of which are happening under the twitter hashtag #TeamHarpy, have spurred conversations ranging from sexual harassment, to codes of conduct at library conferences, to the problems with “rock-star librarians”.

Another controversy that has raged on social media this summer is #GamerGate – which has more recently moved from blogs and twitter to mainstream newspapers like the New York Times and The Washington Post. Gamergate refers to a controversy in the gaming industry that theoretically started out as calls for ethical standards in game reviews but that soon warped into some of the sickest sexism and misogyny on the internet, including death & rape threats credible enough that several prominent women in the gaming industry have been essentially forced into hiding to protect themselves and their families when their home addresses were revealed online.

These recent events  have me thinking even more than I usually do about issues of race and gender and power, and other forms of oppression and inequality. In terms of this conference and its theme, I am convinced that when librarians think about identity and communities, we need to pay special attention to gender, race, class, sexuality, and other intersecting axes of difference and inequality – and we need to be prepared to equip our students to understand these issues and to navigate difficult conversations about inequality, sexism and gender bias, institutional racism, and privilege.

Which brings me to the other big event of the summer — the firing of Steven Salaita in August from a tenured faculty position at the University of Illinois at Urbana-Champaign.

For those not familiar with the #Salaita story, Professor Steven Salaita was offered a tenured faculty position at UIUC, only to be terminated from that position (before he even began) because of the “uncivil” nature of tweets he posted regarding the actions of the Israeli government in Gaza. Salaita’s termination has been met with harsh criticism by those, like me, who believe his firing for “uncivil tweeting” violates the principles and values of free speech and intellectual freedom.

Many scholars have joined boycotts of the University of Illinois at Urbana-Champaign, refusing to speak there or otherwise engage with the university until Salaita is reinstated, and many of the departments within the University itself have gone public with votes of “no confidence” in the administration and board of trustees. (Note: Those so inclined can add their name to the list of LIS scholars and practitioners who support Salaita. Kudos to Sarah T. Roberts for her work on this.)

On the other hand, a number of university administrators (e.g. University of California at Berkeley) have used the Salaita situation as an excuse to issue campus-wide calls for “civility”, arguing that free speech must always be balanced with an obligation and expectation of courteousness and respect. As you might expect, critics of these top-down “civility codes” note that calls for some subjective measure of courtesy could easily be used to censor academic freedom and stifle debate on some of the very issues that are most pressing and simultaneously most controversial in our society.

So, in the wake of #Ferguson, and #TeamHarpy and #GamerGate, and the Salaita firing; I found myself incapable of writing a talk about shared technology when all I can think about is the need for librarians to leverage our skills and our knowledge and our values and our identities and yes, our technologies to help our students and our communities develop a sense of shared humanity and empathy, in the fragile hope that we might make some progress.

Why librarians? And how would we do it?

For me the answer to “why librarians?” is because of our values – we are one of the few professions that boldly proclaims diversity, democracy, social responsibility, intellectual freedom and privacy as core values.

(As an aside, I always feel like I need to remind us that our values state that we “strive to reflect our nation’s diversity”, but that at 88% white we either aren’t striving very hard, or maybe we kinda suck at it….but that’s a whole other talk).

I very much believe that libraries ought to be the places on campus where community members, students especially, feel the most free to talk about difficult topics, to express the full range of opinions and yes emotions, on the highly charged topics that are part of their social world. College is a time when young adults are forming and reforming their identities, and they need spaces where it is safe to try on opinions and ideas and feelings about the world and their place in it.

I love the fact that libraries are often that place and I think libraries should be that place.

One advantage many of us have as librarians on a college campus is that we are adults with lots of information and expertise and knowledge to share with students, but we mostly don’t have much authority over them, especially in the sense of grading them. That produces a kind of setting, and the possibility of a kind of relationship where students can be intellectually and emotionally vulnerable in front of us and with us. That is a big part of what I mean when I say we are especially well suited for creating spaces for the kinds of dialogues that bell hooks tells us will help us all cross boundaries and establish some sense of shared humanity.

But for me, it isn’t just about creating those spaces & opportunities for transformative learning experiences, but it is also about providing access to the information and the tools to understand current events and to evaluate the many increasingly polarized views on events like #Ferguson or #GamerGate or the conflict in Gaza.

So let me get to the how by sharing some examples of ways librarians and others have leveraged technology to pull together and share information on current events, thus creating not just the space for dialogue but also the context for learning through dialogue:

My first example comes from the Stanford University Libraries – in December of 2012, right after the Sandy Hook school shooting, our geospatial center staff began collecting data on mass shootings in America. They compiled quantitative and descriptive data about mass shooting incidents since 1966, and produced maps and charts and a dataset intended to aid in our collective understanding of mass shootings in America. All of their work, the dataset, the maps, and the charts are available under a creative commons license for all to use. To me, this is a great example of librarians & libraries creating resources to help our patrons make sense of a complicated, tragic and emotional topic.

Ukraine exhibit, Green Library, Stanford University

Ukraine exhibit, Green Library, Stanford University

A less technical example also from the Stanford University Libraries is our commitment to current events displays – like our recent info display about Ukraine. Our Slavic and East European subject specialist put together a set of resources to provide some context to students about Ukraine – these resources included a map of the territorial evolution of Ukraine, the languages of Ukraine, basic demographic and economic data about Ukraine, and a selection of books for students who wanted to explore the topic in more detail. We have addressed other recent current events via blog posts, twitter, and book displays.

In response to events in Ferguson, librarians and archivists at Washington University in St Louis are building a community sourced digital archive of “photos, videos, stories and other content related to protests, unrest in Ferguson”. They are using existing technologies – Omeka and ArchiveIt – to collect and provide access to relevant content; and social media to raise awareness of their work and to solicit contributions to the archive.

It is interesting to me that as far as I know, they are doing this with existing staff and resources. The Sloan Foundation funded two earlier crowdsourced digital archives, the September 11 Digital Archive and the Hurricane (Katrina) Digital Memory Bank.

There is a great piece by Courtney Rivard, about the different responses to the September 11 archive and the Katrina archive in terms of quantity and type of items deposited. Basically, much more content was deposited in the September 11 archive, and much more content from a more distant perspective. In both the materials collected and in the media September 11 was seen as a national event, and victims were quickly anointed as national heroes; while Hurricane Katrina was seen as a more local event, with victims labeled with far less charitable and not so subtly racist, terms.

It will be very interesting to see how response to the Ferguson archive compares, and whether materials deposited will be primarily local and first hand photos, videos and stories; or whether it will generate a broader national response and therefore a larger and more diverse archive. Even crowdsourced archives are not created in some neutral race-blind vacuum; and today’s social biases impact future scholars and the kinds of archives they will have access to.

Data collection isn’t neutral either.

The FBI collects a whole bunch of data on crime – arrest and crime incident reports from every local police force are consolidated at the national level and arrest data is available by age, race & sex of the arrestee for 28 different categories of offenses – including, of course, shooting a police officer. But there is no national database to tell us how many people are shot by police officers, nothing to tell us the age, race, and sex breakdown of who gets shot by police officers; nor anything else about the circumstances.

There are a several interesting civilian attempts to put together data on police shootings. For example, the blog Deadspin has a project where they are asking volunteers to help them populate a google docs spreadsheet by conducting google searches for police shootings for every day from 2011 to 2013.

D. Brian Burghart, a journalist and journalism instructor at University of Reno, Nevada is using Freedom of Information Act requests and crowdsourcing to create a database of all deaths through police interaction in the United States since Jan. 1, 2000. His website fatalencounters.org has maps, spreadsheets, crowd visualizations and lots of info about how he is collecting and verifying the data.

For me the obvious question is could/should librarians be developing these kinds of resources? I think so.

One final example of the kind of crowd-sourced resources that developed in the aftermath of Ferguson was a set of teaching materials and resources, mostly under the hashtag #FergusonSyllabus. There are actually many such resources, but not surprisingly my favorite was developed by group calling themselves Sociologists for Justice. Their syllabus provides a list of “articles and books that will help interested readers understand the social and historical context surrounding the events in Ferguson, Missouri, and allow readers to see how these events fit within larger patterns of racial profilingsystemic racism, and police brutality.”

I wonder how many faculty on our campuses might have been looking for just such a set of resources as they struggled with how to facilitate productive conversations in their classrooms in the aftermath of Ferguson?

I know of a few librarians who created resource guides about Ferguson – Washington University at St. Louis has one, and the law library at SUNY Buffalo has one. There may well be others that I don’t know of, but what I didn’t see was librarians coming together to crowdsource some great research guides for our communities the way other educators came together quickly to create #FergusonSyllabus.

That would be the kind of collective action I mean when I say I am calling on librarians to use simple, existing technologies to produce, uncover, promote, and inspire deep dives into highly charged topics.

OK – I’m going to wrap it up soon, but some concluding thoughts first.

We are librarianing in messy, polarized and yes, still sexist, racist, homophobic times.

Despite tremendous progress up through the 1990s, the gender revolution has stalled – white women still make .78 to every dollar a man makes, and black and brown women make even less than that. #GamerGate, #TeamHarpy and far too many other examples – including a Pew report released yesterday – remind us that women are harassed and threatened and assaulted, online and off, at horrifying rates. And Michael Brown’s death, the acquittal of George Zimmerman in the killing of Trayvon Martin, and too many similar stories remind us that we are not living in the race-blind world many thought would come after the great civil rights victories of the 60s and 70s. Racism is real, and there are troubling and persistent racial disparities in wealth, income, education, health, and homelessness; as well as often wide racial differences in perceptions and opinions about important events. For example, 71% of African American residents of Ferguson believe Darren Wilson should be arrested and charged w/ a crime for killing Michael Brown. The same percentage of white residents think Wilson should NOT be arrested and charged.

These kinds of polarizing views and perspectives can make it very hard to talk about race. In fact, one alternate title for this talk was going to be “What’s a nice white girl like me have to say about race & librarianship in the wake of Ferguson?”

But/and we as a society have to talk about race and gender and other highly charged topics if we are going to have any hope for progress. And to my mind, the college students we work with just might be the best hope we have for making progress on issues not just of equity and social justice, but on a host of other big challenges we face – things like climate change, energy, global health, and poverty.

I think our focus as librarians ought to be on how to best equip our communities, especially our students, to understand and make progress on addressing these challenges.

I think one of the most effective and the most uniquely librarian-y ways we can do that is by creating spaces (real and virtual) where the free exchange of ideas and thoughts and feelings, with all of the accompanying “uncivil” messiness and anger and passion, is accepted and encouraged. I think we can and should work together, using sharing technologies, to fill those spaces with data and history and context to inform and enrich those conversations. It is through dialogue in safe spaces that barriers are broken down and empathy begins to develop.

Ultimately, I believe that unless and until we as a society develop a greater sense of our shared humanity and greater empathy for the many different kinds of people we share this planet with; the technologies we create and use, regardless of our best intentions, will reflect and then perpetuate the same racist, classist, sexist inequities that continue to persist in society.

Bottom line: worry about humanity first, technology later; and keep on librarianing.

______
There are many more examples than the ones I mentioned of librarians and others doing exactly the kind of work I am calling for, and I very much hope folks will share those examples in the comments or elsewhere. One excellent example that I am embarrassed to have left out is the weekly #critlib twitter chats. To learn more, check out the #critlib Chats Cheat Sheet.

What #teamharpy is all about to me

Two of my colleagues are being sued for $1.25 million by someone alleging that his reputation has been damaged by their tweets and blog post which refer to his reputation for sexual harassment.

I find the lawsuit chilling, and I have joined many others in signing the petition calling on Joe Murphy to drop the lawsuit. Feel free to add your name.

I also am horrified and heartbroken when I think about the incredible financial and emotional burden of this lawsuit on the defendants, so I have donated to their defense fund. I hope others who are able to do so will donate as well.

To build a robust defense against the lawsuit, the defendants need witnesses willing to publicly testify as either primary witnesses, witnesses of an event, or character witnesses. If you are willing and able to do so, I encourage you to submit your name as a witness and help build a defense against this lawsuit.

So that’s what #teamharpy is about to me — two colleagues who are being sued for speaking their truth and who need our help and support. For me, right now, it is that simple and that urgent.

 

Bearing witness for #teamharpy

Two extraordinarily brave and talented colleagues of mine are being sued for speaking out about sexual harassment and they need and deserve the support of all of us who believe that victims of sexual harassment have the right to speak and to be believed. They need our financial support for their legal defense fund, and they need witnesses willing to testify.

Almost 20 years ago, I submitted a sworn statement that was part of the investigation that led to a highly decorated Army Colonel being removed from his appointment as a department chair at the United States Military Academy for sexual harassment and abusive leadership. I have some sense of how scary it can be to simply tell the truth and bear witness to the abusive, harassing behavior of those with power and privilege; and I stand in awe of those who have already come forward in the #teamharpy case.

In an interview with Colorlines, my very favorite sociologist Tressie McMillan Cottom talks about learning from her mother’s example about “the model of organizing where being a witness was an active thing to do.”

If you want to bear witness in defense of Lisa and nina, and in defense of the right of women to speak up about harassment without fear, you can do any or all of the following things:

  1. Donate to their legal defense fund.
  2. Come forward as a witness with whatever truth you have to tell.
  3. Help spread the word about this via your social networks (twitter: #teamharpy).

A thank you, a picture, and a call for witnesses

I had loads of fun helping to promote the #libs4ada fundraising drive, and am more than a bit amused to think that the promise of seeing me in a dress may have motivated a few extra dollars. I’m more than willing to make a fool of myself for a good cause.
If you missed the tweet with the actual #ButchInADress photo, here it is:

Butch in a dress

Butch in a dress

Huge thanks to all those who donated and/or supported the fundraising drive in some way. It was a delight to see librarians blow past all the goals and keep on giving. We really do have an amazing core of generous folks in this profession who care deeply about making libraries, technology, and library technology more inclusive, more equitable, and more welcoming; and are willing to support the work of the Ada Initiative in those efforts.

Another vitally important way to support women in our profession is to believe them, to support them, to back them up when they are brave enough to speak out about harassment. Lisa Rabey and nina de jesus are being sued for speaking out about harassment in the library community and are calling for witnesses. I hope those who can bear witness will do so.


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