Awesome Library Website, Part 5: Continued improvement

Launching our awesome new library website 3 months ago was a huge milestone, which I have bragged about extensively.  But that certainly was not the end of the redesign project. I think it is safe to say that a decent website is never really “done”; and an awesome site like ours remains awesome through constant attention, improvement, and evolution.

In September, we* responded to early feedback about the need to increase the visibility of key content by highlighting ejournals and by using Top Hits and keywords to boost selected key content in the search results. We also improved the content creation process for library staff, and responded to over 200 feedback emails from patrons and staff. Consistent with our committment to transparency in every aspect of this project, we published a detailed list of our September accomplishments on our blog.

Screen shot of Integrated chat icons for reference and subject librarians

Integrated chat icons for reference and subject librarians

In October, we integrated the LibraryH3lp chat tool throughout the site, added an Events stream, created a staff directory page based on an automated feed from the Stanford directory, continued to improve the content creation experience, and formed a Web Steering Committee. Whew — busy month! Again, all of this is detailed on our blog.

Our branch libraries continue to work on moving their individual branch site content into the new environment (kudos to our Music Library for being the first branch to complete the transition) and subject specialists continue to create Topic and Course guides. In the coming months, our plans include enhancing our collections, research services, department, and news pages; continuing to migrate legacy content; and exploring mobile options.

* Note that by “we”, I mean the Rock Star team that has made all of this awesomeness happen; with special props to Stu Snydman, Jennifer Vine, Sarah Lester, Ray Heigemeir, Jon Lavigne, and the team at Chapter 3.

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