Some quick notes from a discussion this morning with 15 Stanford Sophomores in a class on New Technologies of Identity: Web 2.0 and the Rhetoric of Digital Cultures
General use of Web 2.0 tools:
- Most had heard of Twitter, Flickr, Delicious, and Second Life BUT none of them use them
- Only 2 students read any blogs, and same 2 are the only ones who use RSS feeds
- All of them are on Facebook, use it regularly
- Unanimous preference for in-person help from librarian (over email, IM, phone, texting).
- Several students said their 2nd choice for getting help was to “search the library website myself”
- Most start library research at Library homepage, but when I showed them the Information Center site, they ALL preferred IC site over Library homepage (cleaner look, easier to get to main stuff).
- Anonymity is very important, therefore would not use a TXT a librarian service. OK with using Stanford email to contact a librarian, but don’t want to Text a librarian from their own cell phone – too personal.
- When they email a librarian at 3am, they want to know when they can expect an answer.
- Unanimous preference for look and feel of Searchworks over Socrates
- Loved the ability to limit search results by facets – esp’ly for Video
- Loved the Cite This feature (none of them use EndNote or Refworks, so ability to cut & paste citation is all they need)
- Liked the Text Citation feature
- Like book covers bcuz helps them find book on shelf
- Like Relevance sorting, want Publication Date sorting
- Liked Preview this feature
- Liked easy link to e-books
A main theme that came up was students’ desire to maintain some separation between the social and the academic parts of their lives. They want personal interaction with librarians (and faculty), but under their terms, and through the channels they initiate. They are OK with being a Fan of a library Facebook page, but don’t want to friend a librarian on Facebook.