Roy Tennant says:
No one in their right mind wants to use a library catalog. Yes, you read that right. No one wants to use a library catalog. They want to find a book. Or an article or whatever. They only use a library catalog because they have to. And actually, they often just use it to find out a) if you have a particular book they’ve already discovered elsewhere, and b) whether it’s on the shelf.
If Since no one wants to use the library catalog, why do we all spend so much time trying to create “the next generation catalog”? We keep hoping that the next one we invent will be the one they really do want to use.
I doubt patrons will ever want to use any of our search tools–not the catalog, not any of our 800+ databases, not our research guides and not our homepage. They are forced to use them because those are the hoops they must jump through to get to our content. We spend a lot of time trying to “teach” patrons that they should use our databases/catalogs/etc. instead of Google because not everything is in Google. Why not address the real problem, and work on making our collections discoverable
in Google wherever patrons are?
Lorcan Dempsey was right — In the Flow is where it’s at.